Spa Concierge

Job description

Spa Concierge Classification: Full-Time About Woodhouse Spa: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, they provide guests a holistic approach to wellness that lasts long after they leave the spa. With 86 locations nationwide, they are the gold standard of neighborhood spas, powered by their commitment to an unparalleled spa experience that focuses on total well-being. For more information visit them atwoodhousespas.com. As a Spa Coordinator, you are the first and last impression for each guest who enters the spa, making you a critical team member in delivering service that exceeds expectations. Your role is pivotal in ensuring that every guest's experience is memorable and enjoyable from start to finish. Primary Responsibilities: provide service recommendations and collect payment for services. scheduling the guest’s next appointment during checkout and promoting the recommended products. introduction to our locker room and amenities and helping them to have a seamless experience. • Drives service and retail sales/awareness by educating guests on products and se...