Patient Services Representative (Family Medicine Dept)

Job description

Description Schedule: Monday - Friday 8:00 a.m. - 5:00 p.m. At MCHC Health Centers, we’re all about making a positive impact. We’re a mission-driven team that values collaboration, inclusion, and showing up for the people we serve. When you join us, you’re not just doing a job, you’re making a difference. Are you passionate about providing excellent customer service and supporting your community’s healthcare needs? MCHC is seeking a Patient Services Representative (PSR) to join our team. As the first point of contact for patients, you’ll play a vital role in ensuring a welcoming, supportive, and efficient experience at our clinics. About the Role: As a PSR, you’ll greet patients, schedule appointments, verify insurance, collect payments, and support clinic operations. This role is ideal for someone who thrives in a fast-paced environment, values teamwork, and is committed to delivering high-quality patient care and customer service. What You’ll Do: - Welcome patients and visitors with professionalism, courtesy, and warmth. - Schedule and manage patient appointments, including follow-up visits. - Verify insurance eligibility and guide patients through financial assistance options. -...