Member Services Attendant

Job description

Member Services Attendant Be You. At Duke, we value the individuality, professionalism, and service mindset each team member brings to our community. As a Member Services Attendant (Part-Time Staff) , you’ll play a key role in creating a welcoming, inclusive, and supportive environment for students, faculty, staff, alumni, and community members who engage with Duke Recreation & Physical Education. You’ll serve as a trusted front-line representative, helping members navigate services while upholding Duke’s commitment to excellence and belonging. Be Bold. This role is ideal for someone who enjoys working in a dynamic, customer-focused environment and takes pride in delivering accurate, friendly, and efficient service. You’ll contribute directly to the day-to-day success of membership operations while supporting outreach and engagement efforts across the Duke community. What You’ll Do: - Support the Assistant Director of Memberships with administrative and operational tasks related to membership management. - Provide front-line customer service, assisting members with benefits, inquiries, purchases, renewals, and account support. - Accurately process payments, refunds, and account adj...