Principal User Experience Designer

Job description

Job Requisition ID # 26WD96290: Principal UX Designer, GTM Agentic Experiences Position Overview: The Principal Designer on our Digital Support team at Autodesk is a strategic, systems-level thinker who drives high-quality, journey-centric experiences across products and teams. Our team is responsible fo r c onnecting our front to back customer success experiences through GTM technology solutions. In this role, you will lead the definition and evolution of agentic and multi-modal experience systems that enable consistent, scalable, and intelligent interactions across Autodesk’s GTM and product surfaces. You will operate in highly ambiguous, emerging problem spaces, shaping how conversational agents, UI, and personalization come together to form cohesive user experiences. This role requires deep expertise in systems and interaction design, strong cross-functional collaboration, and the ability to influence direction across distributed teams. Y ou will help establish a platform design approach that enables teams to independently deliver agentic experiences while maintaining consistency, clarity, and trust across th e customer journey and user touchpoints. You’ll join a highly collabo...