Case Specialist 1

Job description

Works on programs/projects in support of varying government contracts. Performs a variety of administrative and program/project functions. Responsible for tracking contract deliverables and the overall program/project schedule. This may include project tasks, configuration actions, and risks. Typically works on multiple smaller scale projects. - Performs data entry; transcribes, and verifies data entered. - Generates required letters and documents. - Confirms timely processing of all new claims from receipt through the screening process. - Performs Quality Control throughout the entire process. - Scans hardcopy correspondence and forms, entering scanned images into system. - Processes electronically received correspondence. - Loads data into system(s) as required; maintains files, records, and chronologies of entry activities and reports accordingly. - Organizes and expedites the handling of incoming and outgoing mail as needed. - Confirms that up-to-date and accurate records of inquiries are maintained and reported. - Assists in the training of new employees and helping coordinate the continuous training sessions hosted at the NCIF. - Manages all mail room functions to include the...