Shift Lead

Job description

As a Shift Lead at LV Petroleum, your role is pivotal in ensuring the smooth operation of the convenience store during your shifts. You will be responsible for managing a team of employees, providing exceptional customer service, and maintaining operational standards. Your leadership will foster a positive working environment while ensuring compliance with company policies and procedures. In this position, you will engage with customers, oversee inventory management, and support financial operations. Key Responsibilities: - Team Leadership: Supervise and mentor staff during shifts, ensuring efficient workflows and professional conduct. - Customer Interaction: Deliver outstanding service to customers, addressing inquiries and resolving issues effectively. - Inventory Oversight: Assist with managing inventory levels, conducting stock checks, and placing orders as needed. - Financial Management: Ensure accurate cash handling, register operations, and daily financial reconciliations. - Training and Development: Participate in training new employees on company protocols and customer service standards. - Health and Safety Compliance: Uphold safety regulations and maintain a clean and sec...