ED Liasion

Job description

Franciscan Health Lafayette East Campus 1701 S Creasy Ln Lafayette, Indiana 47905 Our ED Liaisons serve as the patient experience champion for the Emergency Department waiting area, focused on service excellence, communication, and proactive support to patients and families. In this role you will work to maintain consistent communication, managing expectations, supporting patient comfort needs, and monitoring for changes in condition that require clinical escalation. WHO WE ARE: Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT: Serve as the primary service excellence representative in the ED waiting area. Hours/Days: Monday- Friday, 10am-630p:...