Access Associate, Admin/Business Support, (Full time, Days)
Rochester Regional Health · US
SUMMARY As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out...
Job description
SUMMARY: As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. JOB TITLE: Access Associate, Admin/ Business Support, (Full time, Days) DEPARTMENT: Admin/ Business Support: LOCATION: Outpatient Mental Health - Genesee Mental Health Center: 224 Alexander Street Rochester, NY 14607 HOURS PER WEEK: 40: SCHEDULE: Full time, Days. 8:30a-5pm: ATTRIBUTES: - 2 year degree or equivalent combination of education and work experience preferred - Intermediate computer skills - Excellent customer service and communication skills EDUCATION: - Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments - Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable - Billing & Payment...