Key Accounts Manager (Strategic / Enterprise Accounts)

Job description

We are looking for a Key Accounts Manager to join us here at Sign in Solutions. The Key Accounts Manager is responsible for managing and growing relationships with the organization's most strategic enterprise customers. This role focuses on building trusted partnerships with executive stakeholders across our top 20 global customers, ensuring long-term retention, expansion, and global standardization of our platform. The Key Accounts Manager acts as the strategic advisor and primary point of contact for these organizations, aligning customer goals with our solutions while driving adoption, expansion, and measurable business outcomes. The ideal candidate is a strategic relationship builder who thrives managing complex enterprise customers. They understand how to navigate large organizations, build executive trust, and expand partnerships across multiple locations and business units. This person combines consultative selling, customer success leadership, and strategic thinking. They are comfortable in high-stakes situations, recovering at-risk accounts, defending against competitive threats, and driving executive-level conversations, while maintaining the discipline of a structured op...