Performance Manager (f/m/d)

Job description

Performance Manager (f/m/d) Germany: Bad Hersfeld: Full time: Unlimited: Immediate start: Driving performance. Creating transparency. Delivering results. Take ownership of our performance landscape across international transport operations. You will monitor delivery performance end-to-end, identify improvement opportunities and work closely with stakeholders to drive measurable impact. Join our team of 11 people and play a key role in optimizing KPIs, improving lead times and ensuring operational excellence across borders. We value flexibility: you’ll work around 40% on site in Bad Hersfeld, up to 50% from home, and around 10% travelling across Europe. Your Role: - Own and drive improvments to lead times and on time delivery performance across first, middle and final mile - Define and manage KPI targets , ensuring they are ambitious, measurable and aligned with business goals - Monitor performance, analyze data and identify root causes to implement sustainable improvements - Participate in weekly and monthly performance reviews , tracking progress and driving accountability - Manage operational disruptions (e.g. weather, strikes, backlogs) and coordinate recovery actions - Develop...