Business Office Representative, Rehab Admin Support, FT, Days

Job description

Inspire health. Serve with compassion. Be the difference. Job Summary: Performs a variety of duties to support and facilitate business operations. Provides direct customer service and/or clerical/administrative support for the department. Essential Functions: All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Coordinates the schedule for multiple procedures and specialties with rehab to best serve the patient. Schedules patients to best fill therapists' schedules allowing maximized productivity. Moves patients' appointments/providers to optimize visit volumes in a given day. Follow-ups with non-respondent patients for request to schedule initial visit. Verifies patient benefits. Educates patients on benefits and insurance coverage for provided services. Calculates cost estimates. Ensures patients are aware of financial responsibility to increase patient satisfaction. Confirms authorization for services from payor. Maintain authorization throughout plan of care. Edit patient claims to ensure clean submission for payment. Collect payments upon delivery of care and following completion...