Service Director Western Europe (H/F – CDI)

Job description

Are you ready to lead a large-scale service organization across multiple countries and truly shape the future of premium customer experience? Do you combine strategic vision with hands-on leadership to drive performance, transformation and growth? At Miele, we believe in Immer Besser . As Service Director Western Europe , you will play a pivotal role in leading our service organization across France, Belgium, the Netherlands and Luxembourg. You will drive operational excellence, lead a team of ±300 employees and translate global strategies into impactful local execution. This is your opportunity to influence a premium brand, accelerate service performance and shape the customer journey of tomorrow. What you will be doing: As Service Director Western Europe, you are responsible for the overall performance, strategy and leadership of the service organization across the cluster. You combine a strong operational mindset with a strategic view, ensuring both daily excellence and long-term growth while being a key member of the Western Europe Management team. Your key responsibilities include: Contributing as a key member of the Western Europe Leadership Team to drive the overall success...