Associate Field Services Technology Manager

Job description

Associate Field Services Technology Manager ( Job Number: COR015Q3 ) Work Locations : Hilton - Systems Solutions - Anatole 2201 North Stemmons Freeway Dallas 75207 ***This role is based at The Hilton Anatole*** Exceptional Hospitality Starts with You: This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As an Associate Field Services Technology Manager , you will bring your technical skills to a hospitality company with an award-winning culture. On the Technology Field Services East team reporting to the Manager Technology Field Services, you will support projects including major system upgrades and assisting with hotel openings. What you'll do during a typical day: - Provide IT and Telecom support to the Hilton Anatole by maintaining all hardware to ensure efficient performance. - Determine priority levels of open/active requests or incidents to ensure successful resolution in a timely manner using Hilton's ServiceNow platform including other 3rd-party vendor support processes. - You will be on-site support at the Hilton Anatole and will be responsible f...