Veterinary Receptionist

Job description

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. Birch Veterinary Centre has been established for over 100 years, with our main branch in Oxton and a consulting-only practice in Moreton. Oxton is close to the village with great local amenities and excellent transport links to Liverpool. How You’ll Make a Difference: As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction. You'll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey. Your duties and responsibilities will include: *Welcoming clients in a friendly, professional manner *Managing appointments and reception diaries *Handling enquiries and converting them into appointments *Maintaining accurate client and pet records *Promoting preventive health...