Client Manager (Group Benefits) - Charlotte, NC - Hybrid

Job description

You will manage the overall broker and customer relationships for your assigned block in the 100–499 market, overseeing the full range of employee benefits service administration. Your day will involve building strong relationships with brokers and customers while providing comprehensive guidance on employee benefits. You’ll handle service inquiries, resolve issues, support re-enrollment, ensure premium integrity, and proactively plan through effective account management strategies to deliver a seamless and impactful client experience. We offer a formal training program to set our Client Managers up for success starting July 23rd. WHAT WE CAN OFFER YOU: - Estimated Salary: $90,000-$115,000 plus annual bonus opportunity. - 401(k) plan with a 2% company contribution and 6% company match. - Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. - Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. WHAT YOU'LL DO: - Own and grow your key accounts , providing proactive, consultative support that balances day-to-day service with long-term strategic guidance on employee benef...