Utilization Coordinator

Job description

Overview Cambrian Homecare LLC is seeking detail-oriented individuals to join our Utilization Team . As a member of this team, you will build and maintain strong relationships with clients and providers by offering one-on-one support. Your primary responsibilities will include assisting with schedule coordination, keeping clients and providers informed about authorized hours, and ensuring all tasks are completed accurately and in a timely manner. This is a full-time, in-office position located at our Corporate Office in Long Beach. The schedule is Monday through Friday . This is not a remote position Responsibilities: Client Conversion - Contact clients to start services - Facilitate completion of assessments and schedule initial visits - Communicate consistently with clients, caregivers, and internal teams to remove barriers to conversion and service continuation. Authorization Utilization: - Re-initiate services for clients who have not had a completed visit in over 30 days. - Generate ongoing schedules - Ensure future visits are scheduled under the correct authorization. - Verify and resolve non-compliant visits for accurate and timely authorization utilization. - Respond to cli...