Relationship Banker II - Float
Trustmark Bank · Houston, Texas, US
Overview Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a c...
Job description
Overview Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer’s satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions. Floaters will travel between assigned branch locations and are encouraged to apply for open positions for permanent placement. Responsibilities: - Coach and serve as a mentor to Relationship Bankers and Tellers - Provide oversight and responsibility to review/approve various transactions to include night drop contracts/logs, ATM deposits, collection items, money orders, official checks, and cash drawers - Handle the cash shipment and vault management for a branch - Ability to handle the origination of consumer loans. - Identify customer needs and make the appropriate referrals through proactive sales/service efforts - Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc....