Patient Access Rep
Resurgens Orthopaedics · Grapevine, Texas, US
Description GENERAL SUMMARY OF DUTIES: Greet all visitors to the facility. Scan patient IDs and Insurance card(s). Ensure all new patient paperwork is comple...
Job description
Description GENERAL SUMMARY OF DUTIES: Greet all visitors to the facility. Scan patient IDs and Insurance card(s). Ensure all new patient paperwork is completed, signed and dated. Collect appropriate co-pay and/or deposits, collect past due balances, balance daily entries and run reports, answers telephones, triages calls, schedules appointments. #NTO DUTIES AND RESPONSIBILITIES: - Handles medical records requests - Checking patients in for clinical encounters - Scan paperwork, insurance cards and photo ID - Collecting co-pay, co-insurance and/or deductibles and past due balances. - Entering charges. - Balancing daily and providing report to Office Manager. - Audits assigned superbills daily for following days appointments (Ins Verification, Co-pay or Co-Insurance, Deductible and/or Out of Pocket Remaining, current paperwork on file) - Interprets appointment requests and schedules patient appointments based on clinic policies and physician preferences. Identifies any problems with making the appointment and advises Office Manager, Chief Operating Officer, or appropriate clinical staff. - Relays relevant information to appropriate internal staff when adding or changing an appointmen...