Implementation Specialist
Smokeball Australia · Sydney, New South Wales, AU
About Smokeball With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software helping small and mid-...
Job description
About Smokeball With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software helping small and mid-sized legal practices run their best firm and live their best life. We’re passionate about what we do, and our clients know it! Not to brag, but we’ve just been awarded the best place to work in Australia by Wrk+ and once again, we have been certified as a “Great Place to Work”. Culture plays a big part in our success, and our clear purpose and vision motivate us daily. Role Overview: We are looking for a driven and enthusiastic Implementation Specialist to join our Implementation and Legal Product team! In this role, you'll work closely with new clients to understand their needs, showcase the value of our software, and ensure a seamless implementation process. You'll play a key role in change management and building strong client relationships. If you enjoy engaging with people, solving problems, and want to grow your career in a dynamic environment, this is the role for you! Key Responsibilities: - Ensuring successful implementation of Smokeball for clients of varying software knowledge and experience - Collaborate with the D...