SFCC Enablement lead - FR

Job description

1. Global Enablement & Feature Activation 2. Training, Education & Communication 3. Community Engagement & Adoption - Promote, explain, and activate new Salesforce NGL features (built on SFCC technology) across global markets. - Develop clear, business-oriented narratives to support product rollouts and new feature launches. - Translate technical functionalities into marketing‑friendly use cases, demonstrating real business impact. - Showcase newly released features through live demos and articulate their business value using data, KPIs, and benchmarks. - Lead engaging demos, training sessions, webinars, and functional workshops. - Create high-quality enablement materials (education kits, playbooks, guides, best‑practice decks). - Ensure consistent, transparent communication of updates, roadmap evolutions, and feature releases across all regions. - Animate and grow a global community of business users, fostering collaboration and best‑practice sharing. - Act as the central point of contact for local teams, gathering feedback and identifying adoption barriers. - Monitor usage and adoption metrics, propose data‑driven recommendations, and support markets in maximizing feature value....