Patient Navigator Assistant

Job description

Site: Mass General Brigham Community Physicians, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary: Summary This role involves guiding patients through their healthcare journey, addressing concerns, and ensuring that patient needs are met in a compassionate and efficient manner. Essential Function: -Works closely with patients and a multi-disciplinary care team. -Conducts needs assessments with patients to identify gaps and educates patients as appropriate. -Identifying, enrolling, and overseeing patients in various disease state programs, delivering updates on their performance, progress and strategic initiatives in a fast paced environment. -Maintains accurate and up-to-date patient care records and program metrics. -Identify trends an...