Customer Service Advisor

Job description

Customer Service Advisor Location: Bideford: Employment Type: Permanent Hours of Work: Full-time Working Pattern: 5 days per week, Monday to Sunday Shifts: Monday- Sunday 8am-10pm, 5 days a week, 7.5 hour shifts Your next chapter: Create memorable holiday experiences, one conversation at a time Do you enjoy helping people and get real satisfaction from making someone’s day a little brighter? If you’re passionate about delivering great service and thrive in a fast-paced, people-focused environment, we’d love to hear from you. As a Customer Service Advisor, you’ll be the friendly voice on the phone and the reassuring message in someone’s inbox. You’ll support our guests and property owners across the UK, answering booking queries, sharing stay information, offering guidance and resolving issues with care and efficiency. Who we are: We are Travel Chapter, the holiday home people, and we’re on a mission to showcase great places to stay across the UK. From cosy cottages to coastal retreats, we connect guests with memorable stays while supporting property owners and local communities. We’ve grown from a small South West agency into one of the UK’s market leaders, while keeping our family...