Technical Account Manager

Job description

You are a proactive and relationship-driven Account Manager who thrives in a data-driven, technology-focused environment. You build strong client partnerships, understand technical solutions, and identify growth opportunities that create measurable value for customers. As the primary point of contact for assigned clients, you will manage onboarding and technical setup, monitor account performance, and drive retention and expansion across your portfolio. Client Relationship Management: - Act as the primary point of contact for assigned accounts, building strong, long-term partnerships. - Understand client objectives and ensure they maximise value from our data solutions. - Conduct regular reviews to drive satisfaction and alignment. Account Growth & Retention: - Drive growth through upselling, cross-selling, and expansion opportunities. - Proactively manage renewals to ensure high retention. - Develop and execute strategic account plans in collaboration with Sales and Marketing. Solution Implementation: - Oversee technical onboarding and data setup. - Partner with technical teams to ensure successful implementation. - Translate client needs into tailored reporting and solutions. Iss...