community manager L´Oréalistar L'Oréal Benelux

Job description

Are you the friendly, organized powerhouse who loves making online spaces safer and more engaging? At team5pm x SAMY, we’re searching for a Community Manager L’Oréal Benelux to ensure our communities run smoothly, users feel connected, and everyone has an awesome experience. Community Manager SAMY L'Oréal Benelux: As our Community Manager, you’ll work at the heart of everything we do: from member approvals and campaign validations to smart, timely communication with our users. Your eye for detail and hands-on approach make you the go-to person for all things community. What you’ll do: Your key focus? Creating a positive, welcoming, and responsive community for users and clients alike. Here’s what your day-to-day might look like: Approve or disapprove new members in our community. Review and approve campaign submissions and screenshots for specific missions. Validate user profiles for individual campaigns. Manage direct messages (DMs) within a platform via the support account. Respond to and interact with posts and users, keeping engagement high. Handle technical questions from users and create back-office tickets when issues come up. Keep our inbox organized through smart and effec...