Receptionist/Greeter

Job description

OVERVIEW: The Receptionist/Greeter is responsible for greeting customers as they enter the dealership and directing them to the appropriate sales staff or other department. KEY TASKS: - Answer all incoming calls and forward them to the appropriate party - Meet and greet customers. Have new customers complete a customer information card. - Project a professional and service-oriented image to all customers - Assist Sales Coordinator/Office Manager with all files, paperwork, Getaways! and clerical support - Provide support to all departments as needed including typing of correspondence, travel planning, general office duties and appointment setting - Input information into customer databases - Attend and assist with the preparation of boat shows and other off-site promotional events - Process all outgoing mail and sort and distribute incoming mail. - Actively participate in boat shows and other off-site promotions such as Getaways! - Assist with the scheduling of guests for Getaways! trips. KEY RESULT AREAS: - Internal/external customer enthusiasm - Professional telephone and face-to-face contact with all customers and team members - Maintaining a positive image of MarineMax - Accurat...