Spa Front Desk

Job description

As a Spa Front Desk associate, you will: · Responsible for being knowledgeable of all spa services, pricing, and other services provided by the Resort. · Exercise proper telephone etiquette with guests in compliance with the Hotel’s terminology. · Responsible for serving guests in a timely manner while implementing proper service standards. · Practice all sanitation and safety guidelines provided by both the Department of Health and the Resort. · Maintain cleanliness in all areas of The Spa/Health Club. · Responsible for escorting guests to their appropriate service area, locker room, massage area, manicure, pedicure, weight room, etc. · Taking reservations for massages, facials, suntan bed, aqua massage, etc. · Prepare and sell beverage items from Juice Bar. · Giving tours of The Spa. · Issuing locker keys, robes, slippers, and towels. · Maintaining the weight/exercise room equipment. · Assist with the daily audit and children’s activities. · Responsible for maintaining a cash bank drawer. · Perform any, or all duties and projects as assigned by management. · Enforce hotel safety standards. · Perform other duties and handle projects as assigned by Manager. · File daily reservation...