Contract and Billing Support Administrator

Job description

Purpose of the Position: The Contract and Billing Administrator plays a critical role in ensuring accurate, timely, and compliant processing of customer contracts and supporting invoicing for McLeod Software’s professional services. This position is responsible for reviewing and preparing contracts, validating time entry, auditing work orders, and coordinating financial and system setup to support billing accuracy and service delivery. The role ensures data integrity and compliance with contracts and service level agreements (SLAs) by maintaining accurate documentation, analyzing financial records, and resolving discrepancies. By partnering closely with Sales and internal teams, the Contract and Billing Administrator streamlines processes, enhances billing precision, and supports the efficient execution and financial integrity of customer engagements. Competencies: - Receive and review new business and upgrade contracts from the Sales Department. - Prepare new business and upgrade contracts for Executive review. - Oversee the setup of new business, upgrade contracts, and NDAs. - Manage engagement processing tasks relating to work order entry, fixed fees, prepaid dollars, and produc...