Senior Retail Customer Service Officer

Job description

General information Press space or enter keys to toggle section visibility Name: Senior Retail Customer Service Officer Site / Location: Armidale Post Office: Ref #: 12381763 Entity: Australia Post Opening Date: 08-May-2026 Suburb: Armidale: State: New South Wales: Work Type: Permanent Full Time: Description & Requirements: Press space or enter keys to toggle section visibility About the opportunity: As our Senior Retail Customer Service Officer , you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of Australia Post’s 4,400 Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities. The purpose of the position is to professionally assist in the management of operations in our postal outlet to achieve objectives, grow profitability, increase productivity and team engagement, whilst providing consistently high standards of customer service. You’ll be: -...