Assistant Manager, Consumer Loan Doc & Funding

Job description

Redwood Credit Union is seeking a Consumer Loan Doc & Funding Assistant Manager, who will develop, plan, direct and organize all matters relating to Consumer loan funding team and processes. Oversee the Consumer loan funding and booking of loans originated via indirect (CUDL) vehicle dealers as well as retail Consumer loan channels which include branch, telephone and online applications. This position is responsible for creating and maintaining positive internal and external Member service experiences arising from leading team members to consistently execute legally compliant, efficient, timely and accurate loan funding processes. Key Responsibilities: Operational Management: o Manage and resolve indirect dealer partner process and service barriers related to loan funding. o Manage operations for consumer loan funding of all indirect and direct originations, to include daily pipeline management; monitoring of file flow and workloads; meeting expectations, turn times, as well as exceeding internal/external Member service goals. o Manage and report on all Consumer loan funding inquiries and documentation processes. o Serve as working funder back-up to all staff reports as required by...