Kids Club Supervisor

Job description

➢ Invest in the team by conducting on-the-spot feedback and work under the supervision of the GM to draft and deliver coaching documents and performance reviews ➢ Complete and maintain knowledge found in all Learning Management System (LMS) paths and in-person coaching, ensuring you and the team remain up-to-date and in compliance with policies and best practices ➢ Engage in the growth and development process by implementing feedback received from the GM through regular coaching and training, proactively seeking opportunities for personal growth ➢ Create and lead an inspiring environment with a positive, friendly, and caring attitude while interacting with your team, little Chuzers, and their families ➢ Attend regularly scheduled team meetings and work with the GM to create discussion points and activities ➢ Ensure all amenities and facilities in the KC are operational by maintaining proactive cross-departmental communication, conducting bi-weekly walkthroughs, and monitoring the Service Management System ➢ Identify opportunities to improve upon current Chuze standards and best practices and collaborate with the management team to implement efficiencies ➢ Collaborate to onboard and...