IT Technical Support Technician (1:00 PM - 10:00 PM)

Job description

Responsibilities Peraton is seeking an experienced IT Technical Support Technician to join our team of qualified and diverse professionals. This position will support the City of Irvine & Police Department with day-to-day operations. Location: This position is 100% on-site and based in Irvine, California . Candidates must be local. Work Schedule: The position requires availability Monday through Friday for 8-hour workdays. Rotating shifts are required, and flexibility is essential. This shift is the night shift (1:00 PM - 10:00 PM). Day to Day Roles and Responsibilities: - Provides expert and second tier technical support and analysis to field engineers and technicians. - Provides technical advice and guidance on installation, adaptation, configuration, or enhancement of technical products, programs, and systems. - Tests, trains, and fields support to customers regarding technical aspects of designated systems and services. Provides expertise for the resolution of technical problems, troubleshoots products, and modifies products to customer requirements. - Maintains trouble logs, instructs users in the use of computers. Investigates information, network, and communications needs of...