Service Management Lead

Job description

Service Management Lead Engineering and Product: | Delivery Management Los Angeles, California, United States: Position Summary: Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Service Management Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you’ll do/Responsibilities: - Responsible for overseeing the end-to-end delivery of technology services in support of Olympic Games operations, ensuring services are stable, resilient, and aligned to agreed service levels Lead readiness planning, rehearsal coordination, and go-live preparedness activities, ensuring people, processes, and tools are fully aligned to Games-time operational requirements - Provide strategic leadership across ITSM processes, including incident, problem, change, and service continuity management, while coordinating closely with technology vendo...