Customer Success Manager (London, UK)

Job description

About Teton Our vision is to be the indispensable AI nurse companion for care staff, transforming patient care, and ultimately operations and delivery across the entire healthcare industry. Our product is an AI-powered nurse companion, leveraging proprietary computer vision technology to alleviate the administrative inefficiencies and observational tasks that overburden healthcare professionals, enabling them to provide better patient care. Through a combination of in-room hardware, AI and desktop and mobile applications, Teton enhances workflow optimization, decision-making, and patient outcomes, creating a seamless healthcare experience for both patients and providers. Our solution provides unprecedented access to real-time data insights, creating a digital twin of patient states and care delivery that empowers healthcare providers with actionable intelligence for optimal decision-making. Responsibilities: You’ll own the customer journey from the moment a contract is signed through site planning, implementation, onboarding, and expansion. Key responsibilities include: Building strong, long-lasting relationships with customers at all levels, from care staff to executive teams, thr...