Principal Machine Learning Engineer, Agentic AI

Job description

About the team The Agentic AI team at Zillow is at the forefront of transforming the real estate industry by helping millions of people use AI assistants to find their next home. We aim to redefine the home shopping and transaction experience by providing an always-on assistant that integrates personalized user insights with Zillow’s knowledge. This lean, customer-focused team of engineers independently ships features and has the autonomy to move fast and make decisions. About the role: As a Principal Machine Learning Engineer on the Agentic Artificial Intelligence team, you will get to: Develop large-scale, fault-tolerant multimodal agentic experiences that reach millions of customers Design and develop multiple agent interaction modes, including Voice AI and Deep Research. Pioneer robust evaluation frameworks, tracing systems, and safety guardrails to ensure our highly-visible AI agents remain trustworthy and responsible Remain on the cutting edge of emerging agentic paradigms and convert them into tangible product innovation Lead complex, multi-team initiatives, bridging the gap between applied research and highly scalable engineering Distill complex research findings and AI sys...