Sr. Enterprise Account Manager

Job description

Description Deep Sync is seeking a proactive, commercially-minded, and highly organized Senior Enterprise Account Manager to lead strategy, support, and execution against customer roadmap and objectives. r. This role is responsible for owning day-to-day operations across complex enterprise accounts, including retailers, financial services organizations, ad tech companies, and national brands, while partnering closely with cross-functional teams and GTM leadership on strategy, escalation, retention, and account growth. In addition to ensuring strong delivery and operational excellence, this individual is expected to proactively identify upsell and expansion opportunities, uncover whitespace across business units, surface new use-cases for Deep Sync’s identity solutions, and contribute meaningfully to renewal and revenue growth conversations. These accounts are highly visible, cross-functional, and often complex. This role requires someone who can confidently navigate enterprise dynamics, read the room in high-stakes meetings, and manage strong or competing personalities, internally and externally, with professionalism and composure. The Enterprise Account Manager will serve as an in...