Bell Person - Seasonal (Caesars Atlantic City)

Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $16.00 per hour. Transports guest luggage to the room assigned after registration process is complete. Picks up guests' luggage upon departure and transports to transportation or delivers for storage. Informs guests of the Hotel's facilities, services available, points of interest and entertainment attractions. Takes flowers to guests’ rooms. Delivers newspapers to hotel rooms. Delivers and picks up executive laundry. Assists guests with room changes and maintains room key security. Participates in maintainin...