Patient Service Representative - 3rd Shift

Job description

Department: 10475 Enterprise Revenue Cycle - BayCare Medical Center WI Arrival Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: Week 1 = Sunday - Wednesday 11p - 730a Week 2 = Friday & Saturday 11p - 730a Participation in Holiday rotation. Pay Range: $20.80 - $31.20 Major Responsibilities: - Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-registration process. - Completes the registration process on walk-in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred. - Verifies insurance benefits, obtains/calculates patient responsibility and request payment. Communicates to patient the organization expectation of payment at time of service. - Identifies patients in need of financial assistance and refers patients to Financial Advocate when necessary. Collaborates with Financial Advocate to coordinate patient’s financial resources and responsibilities including requesting patient to sign a Financial Obligation Form (FOF) or Advanced Beneficiary Noti...