Customer Success Manager (CSM)

Job description

At Storykit, we believe great content should never go unseen. Too many overworked teams create brilliant blog posts, customer stories, and reports, only to post them once and watch them disappear. Our AI-powered text-to-video platform changes that—automatically transforming written content into multiple short, scroll-stopping videos for LinkedIn and beyond. We keep brands visible, relevant, and impossible to ignore. Now, we’re looking for a Customer Success Manager who’s passionate about helping marketing and communications teams supercharge the distribution of their content by transforming it into video. This is a high-impact role where you’ll guide ambitious organizations to achieve real business outcomes with Storykit. What makes this role special: This isn’t a customer support role. You won’t just advise and guide customers on how to use our platform—you’ll act as a strategic advisor, helping clients optimize their content plans, integrate Storykit into their workflows, and set up their accounts for automation. Your goal: to ensure we don’t just deliver a platform, but real, measurable business value. You’ll also work closely with our Key Account Managers to identify opportunit...