Senior Manager - Commercial Refurb

Job description

About us At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. Our Customer team shapes extraordinary experiences for Dyson owners worldwide. We deliver proactive, fast, and thoughtful support that makes customers feel valued. We build loyalty through meaningful engagement, inspire advocacy, and turn every interaction into long‑term connection. Guided by our principles - effortless experiences, global consistency, personalisation, and relentless improvement - we ensure every customer’s journey with Dyson is exceptional. About the Role: As Senior Manager of Commercial Refurb, you’ll help shape and deliver Dyson’s Sustainable Sales channel strategy. You’ll translate regional priorities into local action, working closely with cross-functional teams and local markets to build a profitable, sustainable channel portfolio. Your focus: contribute to Dyson’s goals on sustainability and growth—making a real impact as you help drive our next phase. Key Responsibilities: Channel Strategy & Execution: Support new Sustainable Sales channel projects—help build business cases, set up commercial frameworks, and contribut...