Technical Operations Trainer

Job description

WHO YOU ARE: The Technical Operations Trainer is responsible for developing, managing, and delivering comprehensive training programs that support the operations, maintenance, safety, and administrative processes of QTS regional data center facilities. This role blends hands-on technical instruction with program management to ensure Facilities Operations team members are consistently trained, competent, and compliant—enabling safe, reliable, and efficient data center operations. Training programs are owned at the portfolio level, with shared administrative and delivery responsibilities across a remote training team. Each team member serves as the primary owner for designated programs, while collaboratively administering and delivering all programs regionally to support consistent execution and local operational needs. WHAT YOU WILL DO: Program Ownership & Training Strategy (Portfolio-Wide) - Serve as the primary portfolio-wide owner for assigned training programs, including curriculum standards, training materials, governance, maintenance cycles, and continuous improvement. - Collaborate with the remote training team to administer and deliver portfolio-owned programs regionally, en...