Workers' Compensation Medical Only Claim Representative

Job description

Chubb is currently seeking a Workers’ Compensation Medical Only Claim Representative for our Northeast, New York, and New Jersey Region. The successful applicant will be handling claims from Vermont, New Hampshire, Massachusetts, Rhode Island, Connecticut, New York, and New Jersey. The position will report to, and reside in, our New Haven, Connecticut office. Duties & Responsibilities: Consultants, Telephonic Case Managers and Team Supervisors to exceed customers' expectations for exceptional claim handling service. - Handles all aspects of workers’ compensation medical only claims from set-up to case closure, ensuring strong customer relations are maintained throughout the process. - Reviews claim and policy information to provide background for the investigation. - Conducts three-part ongoing investigations, obtaining facts and taking statements as necessary, with the insured, claimant, and medical providers. - Evaluates the facts gathered through the investigation to determine the compensability of the medical treatment. - Inform insureds and claimants of claim denials when applicable. - Prepares reports on investigations, settlements, denials of claims, evaluations of involved...