Inhouse SAP Consultant - Custumer Services (d/f/m)
Ottobock · Berlin, DE
Summary Statement Global IT is a central partner of Ottobock's global business – we see ourselves as enablers and provide the entire portfolio of infrastruct...
Job description
Summary Statement Global IT is a central partner of Ottobock's global business – we see ourselves as enablers and provide the entire portfolio of infrastructure and applications to make the business even more successful. You are in a constructive exchange with colleagues in the department to support them in mapping and optimizing business processes and finding creative solutions. A special focus will be on the redesign of the processes that will be mapped in the S/4HANA system in the future. Duties & Responsibilities: - Consulting and support of the specialist departments/key users in the further development and optimization of "end-to-end" business processes in the customer service and plant maintenance area - Analysis of customer requirements and service messages, creation of solution concepts and configuration of tools and processes consisting of the SAP standard, SAP add-ons and in-house developments - Coordination and management of (international) Customer Service and Plant Maintenance SAP projects - Control of the use of internal and external resources for projects, changes and support in the customer service and plant maintenance area - Creation and maintenance of system doc...