Customer Care Specialist

Job description

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for a Customer Care Collection Specialist who will be actively engaged with the regular issuance and collection of monthly invoices for ECI customers and serve as the primary point of contact for all general customer and internal billing inquiries. In this role, you will be part of a growing team of specialists who are regularly assigned to specific customers and serve as the primary ECI interface for all issues related to ECI invoicing. This is a hybrid role with a preference for candidates based...