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Mortgage Operations Manager IV

M&T Bank · Cherry Hill, New Jersey, US

Overview: Manage assigned Mortgage/Consumer Lending department by overseeing a staff of 30+ employees including supervisors and / or operations managers ensu...

Job description

Overview: Manage assigned Mortgage/Consumer Lending department by overseeing a staff of 30+ employees including supervisors and / or operations managers ensuring operational efficiency and targeted results are met. Provide operational, technical and functional expertise in work policies and procedures.May oversee approximately 10 employees in a specialist or analytical capacity. Primary Responsibilities: - Responsible for the planning, leadership, innovative problem resolution, analysis and reporting for assigned department/division overseeing a staff of 30+ employees including supervisors and / or operations managers . - Responsible for the approval of new methods and procedures to make daily operations more efficient. Approve recommendations for department/division policy changes and creation of new department/division policy and procedures. Consult and communicate with operations staff. - Plan and implement new methods and procedures to make daily operations more efficient. Implement recommendations for department policy changes and creates new unit policy and procedures. Consults and communicates with operations staff. - Contribute to strategic planning and short-term initiativ...