Animal Care Assistant I - Call Center

Job description

Job Description Summary Pima Animal Care Center Job Description OPEN UNTIL FILLED: Job Type: Classified: Job Classification: 5898 - Animal Care Assistant I Salary Grade: 2: Hiring Pay: $17.37 Per Hour: The first review of applications will be on 05/01/2026. Pima Animal Care Center (PACC) is looking to hire an Animal Care Assistant I in our onsite Pet Resource call center. This is an administrative role where you will be answering a high call volume and field all incoming calls to the shelter. This will include owners seeking resources to keep their pets, schedule animal surrender appointments and receive calls from the public reporting alleged animal misconduct. In this fast-paced role, you will dispatch Animal Care Field Officers and provide resources to those in distress. If you love helping animals and enjoy working in a fast-paced call center, this position is for you. PACC is open 7 days a week. All positions are required to work mornings, evenings, weekends and some holidays. Schedule rotation is also required. This team currently works four ten-hour shifts from 5:00 am - 3:00 pm and 11:00 am - 9:00 pm, ability to work all shifts is required. Training hours may differ and are...