Operations Engineer
Telavox · Oslo, NO
Join Telavox as an Operations Engineer Are you a positive, proactive, and technically skilled problem solver passionate about helping customers succeed?
Job description
Join Telavox as an Operations Engineer Are you a positive, proactive, and technically skilled problem solver passionate about helping customers succeed? At Telavox, our Support & Operations team ensures our customers get the most out of our communications platform, combining technical expertise with outstanding service. Telavox is a fast-growing digital telco that blends the reliability of telecom with the agility of SaaS across Europe and the Middle East. Our customers rely on us for seamless communication solutions, and our operations team is central to delivering that promise. We are looking for an Operations Engineer to join our Support & Operations team in Oslo. You will provide third-line support to our customers, ensuring issues are resolved efficiently and proactively, while closely collaborating with both technical and commercial teams. About the job: As an Operations Engineer at Telavox, you will be the expert our customers turn to for complex technical issues and operational processes. Your role will combine troubleshooting, system monitoring, and customer guidance, ensuring our services run smoothly and our customers thrive. You will focus on understanding the customer’...