Key Account Manager

Job description

Key Account Executive Position Profile: The Key Account Executive is a senior sales professional responsible for a set of strategic accounts across Transactional Print, Service Bureau, and Graphic Communications segments. This role owns the full sales cycle and customer experience, with responsibility for Ricoh’s complete production offering: inkjet and toner devices, software, services, and finishing. This role focuses on maintaining and growing strategic accounts, while also identifying and securing new customers in the assigned territory. The ideal candidate is self-sufficient, solution-focused, and highly experienced in managing large, complex print environments without overlay support. Job Duties and Responsibilities: - Own a defined book of key accounts and drive both retention and expansion across the portfolio. - Manage all elements of the sales cycle, from discovery to close, across Ricoh’s entire production print offering. - Conduct recurring Strategic Account Reviews (SARs) with customers to track performance and identify growth areas. - Uncover net new business opportunities within existing accounts. - Secure net new customers within assigned territory. - Actively track...