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Executive Director Digital Hospital & Patient Command Center

Highmark Health · Pittsburgh, Pennsylvania, US

Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: This role will lead AHN’s digital hospital services and oversee the Patient Command Ce...

Job description

Company: Allegheny Health Network Job Description: GENERAL OVERVIEW: This role will lead AHN’s digital hospital services and oversee the Patient Command Center, advancing innovation in virtual care, telehealth, and centralized patient transfer operations. This position is responsible for ensuring seamless patient access, improved clinical outcomes, and operational efficiency across the network. ESSENTIAL RESPONSIBILITIES: Perform management responsibilities to include, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, and manage the day-to-day operations of the team; develop and implement policies and programs as necessary; manage to assigned budgets. (20%) Lead the development, implementation, and advancement of digital health initiatives, including telehealth, remote monitoring, and virtual care delivery, in alignment with AHN's strategic objectives. (20%) Manage and optimize the centralized transfer center, leveraging technology for real-time bed management and triage coordination to enhance patient movement and safety. (15%) Establish and moni...