Senior Manager Dispatch Operations

Job description

Position Summary The Senior Manager Dispatch Operations is responsible for leading all phases of the Dispatch and Load Planning functions in accordance with company policy and Federal Aviation Regulations established for a safe, efficient, and economical operation. The Senior Manager oversees the Managers within the dispatch department ensuring that they effectively lead the frontline dispatch and Central load planning teams in collaboration with other leaders within the SOC. Cross training in other SOC leadership roles is a requirement of this position including knowledge and execution as Manager on Duty System Operations Center, Duty Director Systems Operations, and Incident Commander during crisis management. This role is responsible for maintaining regulatory compliance, ensuring operational excellence, and executing department strategies that align with policies and procedures. The Senior Manager Dispatch operations will foster a SOC culture of collaboration, technology innovation, leadership development, and achieving JetBlue operational goals while liaising with internal and external stakeholders on a daily basis. Essential Responsibilities: - Develop procedures to improve t...