Allied Care Navigator

Job description

Job DetailsJob Location: Allied Benefit Systems - CHICAGO, IL 60606Position Type: Full TimeSalary Range: $25.00 - $28.00 HourlyJob Category: Medical Management POSITION SUMMARY The Allied Care Navigator is responsible for providing concierge-level support to members through their care journey, assisting with finding a curated list of high-quality, low-cost specialists in their network. They have a comprehensive understanding of member’s medical plan, employer point solutions available, assist with scheduling appointments, and providing ongoing assistance. They utilize their past industry experience and critical thinking in a collaborative process to review and facilitate appropriate health services and benefits for members. ESSENTIAL FUNCTIONS: An extensive understanding of medical plan documents, member advocacy, and cost containment programs, and employer point solutions available to assist members with understanding their covered benefits and financial responsibility for services. Maintain a professional and empathetic demeanor while being responsive to member inquiries to prevent delays in care. Ability to communicate effectively both verbally and in writing to all parties invo...